Refund policy
Refund & Returns Policy
Our Policy
We want you to be happy with your purchase. If something isn't right, we're here to help.
Eligibility for Returns
You may request a return within 14 days of receiving your item if:
- The item arrived damaged or defective
- The item is significantly different from what was described
- You received the wrong item
Non-Returnable Situations
Due to the nature of our products, we're unable to accept returns for:
- Change of mind after the item has shipped
- Items damaged from misuse after delivery
How to Request a Return
Contact us at storenudge@gmail.com with your order number and photos of the issue. We'll review your request and respond within 2-3 business days with next steps.
Refunds
Once your return request is approved, refunds are processed to your original payment method within 5-10 business days.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos so we can resolve it quickly — usually with a replacement or full refund.